This statement applies to the website with URL: https://www.lumiflow.mt/

We are committed to ensuring digital accessibility for all our users, including persons with disabilities. We are continually working to improve the user experience and to comply with applicable accessibility standards under the European Accessibility Act (Directive (EU) 2019/882) and relevant Maltese legislation transposing the directive, namely, the Accessibility Measures (European Accessibility Act) Regulations (Subsidiary Legislation 627.03).

Compliance Status

This online shop is partially compliant with the European Accessibility Act due to the non-compliances and/or exemptions listed below.

This website is substantially compliant with WCAG 2.0 guidelines.

Measures to Support Accessibility

We have implemented the following measures to improve accessibility:

  • Accessibility is integrated into our development and design processes;
  • Allowing for increased font size;
  • Allowing for high contrast;
  • Added alt tags to existing images;
  • Set up auto alt tagging from filename for all future file uploads;
  • We carry out periodic reviews and testing of the platform for accessibility;
  • We are actively working to address identified issues and ensure compatibility with assistive technologies.

Technical Specifications

The accessibility of the LumiFlow.MT website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your device:

  • HTML
  • Javascript
  • CSS
  • WP Accessibility

Known Limitations

Despite our best efforts to ensure the accessibility of the LumiFlow.MT website, we are aware of the following accessibility limitations, which we are working to fix. Below is a description of known limitations.

  • Although all images have alt text, some images might have non-descriptive alt text.

If you encounter a problem not listed above, please let us know.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you experience any issues or wish to request information in an accessible format, please contact us:

We aim to respond to all accessibility-related requests within a reasonable timeframe.

You also have the right to lodge a complaint with the national market surveillance authority in Malta, which is the Commission for the Rights of Persons with Disability (CRPD), if you believe your accessibility concerns have not been adequately addressed.

Date of Statement Preparation

This statement was last updated on: 31/03/2026